The Teacup AtticFrequently Asked Questions
What if my item is lost in the mail?
Why do you sell in US currency if you are located in Canada?
Do you combine shipping?
Can I pay through PayPal?
If I am in Ottawa, do I have to pay for shipping?
Is it safe to use my credit card?
How do you package your items?
How long will it take to receive my order?
What if my order arrives damaged?
Are these made in England?
Isn't shipping expensive?
I am looking for a particular teacup, can you find it for me?
I love a teacup I saw on your website, but money is tight. Do you have a layaway plan?
Do you sometimes buy teacups from individual people who are downsizing?
What about Import Fees?
Import fees are charged by the destination country. The buyer is entirely responsible for the import fees that may be charged by their government. We have no control on the fees that are charged. Duty is charged according to value. We will not falsify customs documents. Please see more details on our Policies page.
DO you offer appraisals?
Yes we do! We have a qualified certified personal property appraiser on staff to provide detailed appraisals on a wide variety of teacups, antiques and general household items. Please see our Appraisals page for more details.